FREQUENTLY ASKED QUESTIONS
To make an inquiry, please visit our Contact page.
To speak with the Designer, please book an appointment here.
WHAT IS THE BEST WAY TO CONTACT YOU?
The best way to reach a member of our team is via e-mail at Couture@bridesbynona.com.
WHERE IS THE BRIDES BY NONA ATELIER LOCATED?
The Brides by Nona atelier is located in the U.S.A. in Atlanta, Georgia.
HOW LONG DOES THE COUTURE PROCESS TAKE?
From initial consultation to final fitting takes about 12 weeks for wedding gowns and 10 weeks for evening gowns.
DO YOU OFFER COUTURE TO BRIDES INTERNATIONALLY?
Yes, we do extend our couture services to international brides. Consultations will be held virtually via a video call, during which we will walk you through the entire couture process in detail.
HOW SOON CAN I BEGIN THE COUTURE PROCESS FOR MY GOWN?
We advise beginning the process at least 12 weeks to your wedding. We do offer express couture services. Please send an e-mail to Couture@bridesbynona.com if you need a gown less than 12 weeks to your wedding.
HOW LONG DOES SHIPPING TAKE IF I CHOOSE TO HAVE MY GOWN SHIPPED?
Shipping usually takes between one to three business days for domestic shipping within the U.S.A.
International shipping usually takes anywhere from five business days to 10 business days, depending on the country.
WHAT SHIPPING METHOD DO YOU USE?
Should you choose to have your gown shipped, our preferred shipping partner for both domestic and international shipping is FedEx.